Frequently asked questions
What is the return policy?
If you’re not fully happy with your purchase, you can return it within 14 days of receiving it, provided it is unworn and in its original packaging.
Can I track my order?
Yes, once your order has been dispatched, you’ll receive tracking details by email. Delivery times vary depending on your location.
How should I care for my jewellery?
Store your jewellery in its box when not being worn, and avoid contact with perfumes, lotions, and cleaning products. A soft cloth is best for gentle cleaning.